Collecting information

• The personal information we require to provide service to you are your name, current home and postal address, current telephone, fax (optional) and internet email contact addresses.
• If you wish to pay for the goods you have purchased via credit card, we will need to collect your credit card details from you to process the transaction, including but not limited to the card number, expiry date, type of card, name appearing on the card, and credit card verification number.

Disclosure of Information Collected

All information collected from you will be used for the purposes for which it was obtained. In addition, The Congregation of the Daughters of Our Lady of the Sacred Heart may also disclose this information to specific third parties subject to all privacy and confidentiality protections under the law. These third parties may include and are not limited to:

• Upstream service providers
• Credit providers for credit related purposes such as creditworthiness, credit rating, credit provision and financing
• Any government and regulatory body or authority as mandated or otherwise authorised by law
• Your duly appointed representative
• Any professional advisory services we use including our legal advisers, auditors or accountants
• Outsourced debt-recovery companies
• Credit reporting and fraud checking agencies

Security of information

• The Congregation of the Daughters of Our Lady of the Sacred Heart will take all reasonable precautions to ensure that all data is stored in a secure environment where only authorised persons can access the data. All printed material containing your personal and credit card information is stored securely and held at The Congregation of the Daughters of Our Lady of the Sacred Heart’s offices in accordance with the relevant legislation concerning storage of accounting records.
• Account payment details such as credit card numbers should not be emailed or transmitted other than through our secure server payment options. These servers use the highest available encryption methods to protect the transmission of sensitive information.
• The Congregation of the Daughters of Our Lady of the Sacred Heart cannot guarantee the security of any data transmitted through the internet and cannot be held liable for unauthorised access of your information received from you or delivered to you using the internet.

Complaints Handling and Dispute Resolution

We are committed to providing our customers complete satisfaction. If you are not satisfied with the level of service you have been provided, please contact us:

Tel: +61 2 9663 3599
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

The information and recommendations ("Information") on this World-Wide Web ("WWW") server are presented in good faith and for general information only. The Information is believed to be correct as of the date presented. However, neither The Congregation of the Daughters of Our Lady of the Sacred Heart nor any of its related companies makes any representation or warranty as to the completeness or accuracy of any of the Information. The reader assumes the entire risk of relying on the Information. The Information is supplied on the condition that the reader or any other person receiving the Information will make their own determination as to its suitability for any purpose prior to any use of the Information. In no event will The Congregation of the Daughters of Our Lady of the Sacred Heart or its related companies be responsible for damages of any nature whatsoever resulting from the use of or reliance upon the Information or any product referred to in the Information. The Information is not to be construed as a recommendation to use the Information, product, process, equipment or formulation that conflicts with any patent, copyright or trademark, and neither The Congregation of the Daughters of Our Lady of the Sacred Heart nor any of its related companies makes any representation or warranty, express or implied, that any use of the Information will not infringe on any patent, copyright or trademark.

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Neither The Congregation of the Daughters of Our Lady of the Sacred Heart nor any of its related companies makes a commitment to update or correct any Information that appears on the Internet or on this WWW server. All Information on this WWW server is Copyright The Congregation of the Daughters of Our Lady of the Sacred Heart on the date it is first made available to the public. Should any reader of the Information or other The Congregation of the Daughters of Our Lady of the Sacred Heart published information respond with information including feedback data, such as questions, comments, suggestions or the like regarding the content of the Information or other The Congregation of the Daughters of Our Lady of the Sacred Heart published information, such information shall be deemed to be non-confidential and The Congregation of the Daughters of Our Lady of the Sacred Heart shall have no obligation of any kind with respect to such information and shall be free to reproduce, use, disclose or distribute such information to others without limitation. The Congregation of the Daughters of Our Lady of the Sacred Heart shall be free to use any ideas, concepts, know-how or techniques contained in such information for any purpose whatsoever including but not limited to developing, manufacturing and marketing products incorporating such information.